Below is an outline of the traffic light framework and how FMT operates in the new framework:

Green is when there are some COVID-19 cases in the community.

How FMT operates at Green

• Our offices are open for business as usual.
• Record keeping and scanning will be required.

Orange – there is increasing community transmission that is putting pressure on our health system.

How FMT operates at Orange

• Our offices are open.
• Social distancing processes applied for the health and safety of our clients and staff.
• Record keeping and scanning will be required.
• Please wear a face covering when you enter our offices.

At Red, action will need to be taken to protect both at-risk people and protect our health system from an unsustainable number of hospitalisations.

How FMT operate at Red

• Our offices are open but some staff working from home to comply with social distancing.
• Client meetings face to face by prior arrangement only – no ‘walk-ins.’
• Strict hygiene and social distancing processes applied for the health and safety of our clients and staff.
• Record keeping and scanning will be required.
• Face coverings are mandatory in our offices.

The best way to contact us is:

• Via email at [email protected]
• Alternatively, if you wish to call, our phone number is 0800 321 113.
• We can also arrange online meetings with you. Please phone our team to book these in.

Thank you for your support and cooperation. We will continue to review this to ensure that it stays relevant as New Zealand’s COVID-19 situation evolves.

For the most up to date information from the Ministry of Health visit covid19.govt.nz