Our Tauranga Office has Moved

From Monday 20 October, our team will be based at Northern Quarter, Level 1, 45 The Strand.

Portal Support Guide

Verifying my identity

When you invest with FMT, we have an obligation to complete AML (Anti-Money Laundering) and KYC (Know Your Customer) protocols to adhere to legal and regulatory requirements.
Part of this is verifying that you are who you say you are.
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1. Log in to the Investor Portal

2. Click the notification (bell) icon.

This section presents a list of tasks that must be completed to ensure your account is verified and up to date.

 

3. Click “Verify your identity”

4. If you are on a computer, you will be prompted to continue on your phone or tablet

If you are already on a smartphone or tablet, skip to step 9.

You will need to have a smartphone or tablet ready to verify your identity, as you need to take pictures of your I.D. and take a picture of yourself (a selfie).

If you’re not sure how to do this, or you don’t have a phone available, please give us a call on 0800 321 113 or use the form at the bottom of the page to contact one of the team.

 

5. Click “Get secure link”

6. Scan the QR code provided on your smart phone or tablet

You can also copy the link and send it to your phone or tablet, or opt to receive a link by text message (SMS)

 

7. Click the link to begin the process.

This may look different depending on your phone/tablet and the app you use to scan the QR code.

8. On your phone or tablet click continue.

Your computer window should remain open throughout the process

9. Select the country your chosen document is from

If you don’t have a New Zealand or Australian identity document you’ll need to send us a certified copy of the ID document or come into our office for us to verify your identity.

 

10. Select which document you’re using to verify your identity.

11. Enable access to the back camera of your phone or tablet when prompted

12. Follow the prompts on your phone and take the required pictures of the document

13. Enable access to the front camera of your phone or tablet when prompted

14. Follow the prompts on your phone and take a picture of your face within the oval on the screen

15. Confirm the picture is clear and click “Upload” on your phone.

16. You have verified your identity

You are finished on your phone and your desktop window should refresh to show the notifications page, with the verify ID notification gone.

 

What do you do if electronic verification fails?

Please contact us using the form below or give our team a call and we can guide you through the process or verify your identity manually.

Got a question?

Contact the team on 0800 321 113 or fill out the form below.

One of the Investment team will get in touch as soon as possible.

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              Youth Sponsorship Application

                Which type of fund is right for me?

                Complete this questionnaire to see what type of fund might be the most tax effective for your circumstances. Please note, this is just a guide and we recommend you seek professional tax advice.

                Are you investing as an individual or trust?
                Other investor types should seek professional tax advice.
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                Individual

                Is your tax return completed by a tax adviser or accountant?


                Can you reasonably estimate your own annual income?


                What is your total income from all sources (including PIE income)?


                YOUR RESULTS

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                Trust

                Do you distribute all annual income to beneficiaries?


                Do all Trusts beneficiaries earn more than $48K from all sources (including PIE income)?

                YOUR RESULTS

                Contact Us

                Disclaimer – This tool is intended to provide general guidance only. This tool does not take into account your particular financial situation, objectives or goals.

                There are alternative strategies which may provide better outcomes, we recommend you seek independent advice before making any investment decision. If you have completed this guide and wish to discuss this, we recommend you seek professional tax advice.