Our Tauranga Office has Moved

From Monday 20 October, our team will be based at Northern Quarter, Level 1, 45 The Strand.

Portal Support Guide

Updating your details

After you’ve logged in to the portal, you may want to update your personal details, account settings, or change your password.
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There are two places to update details in the portal

The first is at account level, where you can update your preferred name, time zone and password. If you want to change other settings at the account level, like email address or residential address, you'll need to contact our investment team.

The second is at the investing entity level, where you can update investing entity address, tax details, investment details, bank accounts & more.

While this may seem confusing at first, many of our investors have multiple investing entities (for example an individual investment and a family trust investment) and they can update details for these investments separately.

To edit account level details

1. Click the user icon on the top right of the navigation bar

2. Click “Account Preferences” in the dropdown menu

3. Update account details

Many of the account details fields are locked after the account is set up. The fields in white, (in this case preferred name), can be edited.

For security purposes, we need you to contact us if you wish to change the greyed-out details, like your email address or contact phone number.

You can click the tabs at the top of the page to view and update different things.

4. Update account settings

You can edit your time zone under the Account Settings tab

5. Update account security

You can change your account password under the Account security tab

To edit investing entity level details

1. Click the investing entity name on the righthand side of the top tool bar

2. Click “Investing entity settings” in the dropdown menu

3. Update entity details

As with account level details you can navigate through the entity details by clicking on the tabs at the top of the page.

Some of the entity details fields are locked after the entity is set up. The fields in white, (in this case preferred name), can be edited.

For security purposes, we need you to contact us if you wish to change the greyed-out details, like the entity type or legal name.

You can edit address, tax details & the nature and purpose of your investment here.

4. Update entity accounts

You can manage associated accounts and communication settings for the investing entity on the second tab.

Note: If you are the primary account holder, communication settings must remain enabled.

5. Update entity bank accounts

You can edit and add bank accounts associated with the investing entity in the “Bank Accounts” tab.

You will need to upload supporting documents to confirm these details – see the Adding a bank account guide for details.

6. Entity distribution settings

You can view how you’ve chosen to receive distributions from each fund you’re invested in.

If you would like to change your distribution settings, please contact us on 0800 321 113 or use the contact form below.

7. Update entity certificates

If you are a wholesale investor & are planning to invest in our wholesale fund, you will need to upload supporting documentation in the “Certificates” tab of the investing entity settings.

Got a question?

Contact the team on 0800 321 113 or fill out the form below.

One of the Investment team will get in touch as soon as possible.

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                Which type of fund is right for me?

                Complete this questionnaire to see what type of fund might be the most tax effective for your circumstances. Please note, this is just a guide and we recommend you seek professional tax advice.

                Are you investing as an individual or trust?
                Other investor types should seek professional tax advice.
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                Individual

                Is your tax return completed by a tax adviser or accountant?


                Can you reasonably estimate your own annual income?


                What is your total income from all sources (including PIE income)?


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                Trust

                Do you distribute all annual income to beneficiaries?


                Do all Trusts beneficiaries earn more than $48K from all sources (including PIE income)?

                YOUR RESULTS

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                Disclaimer – This tool is intended to provide general guidance only. This tool does not take into account your particular financial situation, objectives or goals.

                There are alternative strategies which may provide better outcomes, we recommend you seek independent advice before making any investment decision. If you have completed this guide and wish to discuss this, we recommend you seek professional tax advice.